Marketplace

28 jobs waiting for an answer

30 concierges here

US$65,554 already paid out

When you cannot get it, someone else can.

ParisMonacoDubaiLondonSaint-TropezCourchevelCannesMarbellaBangkokMilanIbizaParisMonacoDubaiLondonSaint-TropezCourchevelCannesMarbellaBangkokMilanIbiza

01

Share the deal.

Keep the client.

You cannot answer every request. Sometimes you do not have the access, sometimes you simply do not have the time. Until now, either one meant losing the deal. Now you share it with a concierge on the market, and the two of you agree the price and the level of service your client actually gets.

01

You share it

Say what your client needs, in which city, and how much of the fee you keep. One minute.

02

They answer

Concierges who can do it send a price. You see every offer, they each see only their own.

03

You agree together

The price and the level of service, settled between you before anything is promised to the client.

Setting the price, the commission and how it splits, before sending an offer

$18,000

the boat costs

$1,800

fee added on top

$540

you keep

$0

you paid

These numbers are an example, but this is really how it works. You and the other concierge decide the price and how you share it. Albert adds 3% for the client on top, and takes nothing out of your part.

02

We hold the money.

Until you both say it is done.

When the client pays, the money does not go to either of you. Albert holds it. The concierge who did the work marks it delivered, the one who brought the client confirms it, and only then is it released.

01

The client pays

The money lands with Albert, not with either concierge. Nothing is released yet.

02

The work is done

Whoever delivered it marks it done, with the booking or the confirmation attached.

03

You both confirm

The one who brought the client accepts, and the money is split the way you agreed.

If something goes wrong, you do not argue with each other.

You tell us. We look at what was agreed, what was delivered and what each of you sent, and we decide. Being in the middle is the job: it is what makes handing a client to somebody you have never met a reasonable thing to do.

03

We send you clients.

Albert Club is our app for members. They pay us to get them things, and somebody has to go and do it. That somebody can be you.

  • The client is already paying

    The job arrives on your phone, already written. You say yes or no.

  • In your city, in your speciality

    We only send you what you actually do, where you actually are.

  • You never chase money

    You do the job and we pay you. No invoice, no client to manage.

A club member asking for a concierge

04 — Albert Rewards

Earn points with Albert.

Albert Rewards is the loyalty programme behind the market. The more transactions you put through Albert, the more points you earn, on top of the money you make on them.

What points buy

Hotel nights

Gift cards

New partners every month

Real packs, not a discount code, and the catalogue grows every month.

05

Meet concierges in other cities.

Building a network takes years of dinners. Here, every deal introduces you to someone new, and you can see what they have already done before you talk to them.

The standings: concierges ranked by what they have settled

30

concierges here

15

cities with work

Every deal

is an introduction

Proof

See every deal we have done.

Offers stay private while a deal is open, so nobody can undercut you. Once it is finished, the amount is public. A marketplace that hides its numbers is not a marketplace.

US$65,554

paid through Albert

6

deals finished

30

concierges

Before you ask

The four questions every concierge asks us.

Will I lose my client?

No. The client is yours and stays yours. The other concierge does the work and never learns who they are, unless you decide to tell them.

What does it cost?

Nothing to join. Nothing every month. Albert takes 3%, added on top for the client, and only when a deal really happens.

Do I have to be here every day?

No. You are not tied to us, there is no minimum and no quota. You answer the jobs you want and ignore everything else.

Can other people see my price?

No. Offers are private. Each concierge sees only their own, so nobody can look at what you asked for and go just under it.

Joining

Ask to join. It takes two minutes.

01

Look at the market

Free, no account. Look at the jobs first and see if there is work for you, before you give us anything.

02

Apply

Two minutes. Tell us what you can really get, and where. A person reads it and answers you on WhatsApp.

03

Start answering

Put up the jobs you cannot do, answer the ones you can. You can send your first offer the same day.

Apply to join

Free to join · no exclusivity · 3% only on a closed deal

Carry the market in your pocket.

A job in your city reaches your phone the second someone posts it. You answer, agree the price and close it from anywhere. On the App Store it is called Albert Concierge.

The Albert market on an iPhone

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Download on iPhone

Android · coming soon on Google Play